When a pet passes on, it’s just like losing a member of your family. I’ve gone through it many times already and am not looking forward to going through it again. Animals share an incredible bond with their human companions and when they suddenly pass, you immediately notice that missing member of the family. Friday night … Continue reading 1-800-Flowers.com Drops the Ball.
The year was 1993. I was 150 pounds lighter, 16 years younger and fresh out of college with a degree that doesn’t guarantee a big income. You see, I went to school for mass communications, and before I wasted those four years of my life spent hating my professors, I wish someone would … Continue reading “What is an epix?” Or, “I Got A Hat for Christmas.”
Anyone who has done business with or worked with me knows that I take customer service very seriously. In business I don’t create policies that aren’t customer friendly and I don’t tolerate team members who don’t embrace my “above and beyond” philosophy for making a customer happy. I created the “above and beyond” … Continue reading When did customer service become a four-letter word? |
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