Tag: delray beach

"Happy New Year." Or, "Good Riddance, Now Lets Move On."

Posted on 01/03/10 by Scott Sanfilippo No Comments

Ok, so I’m a couple days late bidding 2009 a fond farewell. Well, it’s not a “fond” farewell. It’s more like good riddance, thank God it’s over and lets move on. The year that just passed is one that contained moments I’d like to remember and moments I pray to forget. I sold one of [...]

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UPDATE: When did customer service become a four-letter word?

Posted on 12/07/09 by Scott Sanfilippo No Comments

When I closed on my new home in Delray Beach, FL, I wrote about the horrible experience I had with the bank I used for my mortgage, Amtrust. So it came as no surprise when on Friday, the feds closed Amtrust adding it to the list of failed financial institutions.

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A Very Moving Weekend

Posted on 10/25/09 by Scott Sanfilippo No Comments

What a wild weekend. I closed on my new townhouse in Delray Beach, FL on Tuesday and managed to move everything from my old condo in Palm Beach in just one day. Granted I felt like a gypsy driving a convertible overflowing with suitcases full of my belongings, but if it weren’t for a car [...]

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When did customer service become a four-letter word?

Posted on 10/21/09 by Scott Sanfilippo No Comments

Anyone who has done business with or worked with me knows that I take customer service very seriously. In business I don’t create policies that aren’t customer friendly and I don’t tolerate team members who don’t embrace my “above and beyond” philosophy for making a customer happy. I created the “above and beyond” concept of [...]

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