“The Worst Table in the House.” Or, “How to Turn me Into a Difficult Customer.”

Posted on July 21, 2014 by Scott Sanfilippo No Comments
Screen Shot 2014-07-21 at 1.32.14 PM

Every restaurant has one. Some have more than one. But no matter how many they have, they all suck when you manage to get one. I’m not talking about the server who sees your empty martini glass but doesn’t have the foresight to bring you another, or the hostess who leaves you standing at the […]

Read more

“What Did We Do Before Google?” Or, “Thoughts on SEO and PR Firms.”

Posted on July 16, 2014 by Scott Sanfilippo No Comments
Screen Shot 2014-07-16 at 12.52.27 PM

As web surfers, how many times a day do you click over to your favorite search engine and type in a question to find the answer to something you’re looking for? I pondered that for a moment after having one of those moments when I asked myself philosophically, “what did we do before Google?” I […]

Read more

“The Potential Customer.” Or, “Why Customer Service Takes a Special Breed.”

Posted on July 9, 2014 by Scott Sanfilippo No Comments
man pulls all his hair out

Every now and then I run into that one person who manages to push me over the limit of mental stability. Usually it’s a friend who is keen enough to know what strikes a nerve, and like a sadistic dentist, digs at the root until I politely tell him or her to go sodomize themselves […]

Read more

“Another Reason to Love UPS and FedEx.” Or, “eCommerce Store Owners, December 29, 2014 is Coming Soon!”

Posted on June 23, 2014 by Scott Sanfilippo No Comments
inf_dim_weight_txt_2

“At least they’re waiting until after Christmas.” I had to clean up that sentence a little bit after a fellow eCommerce store owner forwarded me the email he received from UPS last week letting him know that starting December 29, 2014 the shipping company would be using a dimensional weight formula to determine the cost […]

Read more

Cruiser’s Log: Carnival Cruise Line’s Carnival Liberty, Day 5 – June 19, 2014

Posted on June 20, 2014 by Scott Sanfilippo No Comments
Carnival Liberty anchored off Half Moon Cay in the Bahamas.

The final day on the Carnival Liberty came and went as we spent the day docked in Freeport, Bahamas. Now if you’ve ever been to Freeport, you’ll appreciate me saying, “why the hell would any cruise line pick this as a port-of-call?” We pulled into port, which looked more like a bombed out city left […]

Read more

Cruiser’s Log: Carnival Cruise Line’s Carnival Liberty , Day 4 – June 18, 2014

Posted on June 19, 2014 by Scott Sanfilippo No Comments
Carnival Liberty anchored off Half Moon Cay in the Bahamas.

After a restful night’s sleep without any thump, thump, thumping going on next door, we arrived in Nassau, Bahamas for Day 4 onboard the Carnival Liberty. “We feel it is necessary to make you aware that the U.S. Embassy in the Bahamas has issued a safety advisory due to an increase in crime in Nassau […]

Read more

Cruiser’s Log: Carnival Cruise Line’s Carnival Liberty, Day 3 – June 17, 2014

Posted on June 18, 2014 by Scott Sanfilippo No Comments
Carnival Liberty anchored off Half Moon Cay in the Bahamas.

It’s time for the Day 3 report from the Carnival Liberty – my first (and will it be my last?) Carnival Cruise Line experience. The day was spent anchored at Half Moon Cay, which is actually Holland America Line‘s private island which is also used by Carnival. Having been here about a dozen times before […]

Read more

Cruiser’s Log: Carnival Cruise Line’s Carnival Liberty, Day 2 – June 16, 2014

Posted on June 17, 2014 by Scott Sanfilippo No Comments
Carnival Liberty anchored off Half Moon Cay in the Bahamas.

Day 2 on board the Carnival Liberty and it was a day at sea as we made our way to Half Moon Cay, an island in the Bahamas owned by Holland America Line but used by sister company Carnival. As I mentioned in yesterday’s installment, I came down with a bug that sidelined me for […]

Read more

Cruiser’s Log : Carnival Cruise Line’s Carnival Liberty, Day 1 – June 15, 2014

Posted on June 16, 2014 by Scott Sanfilippo No Comments
Carnival Liberty anchored off Half Moon Cay in the Bahamas.

As promised here’s the first of my reports from onboard the Carnival Liberty for a 5 day Bahamas cruise. For those new to my cruise logs, this is my first time on a Carnival ship and you’ll just have to wait a few more days to see if it will be my last. I arrived […]

Read more

“Carnival Cruise Line Here I Come.” Or, “20 Years of Cruising and I’m Doing What?”

Posted on June 13, 2014 by Scott Sanfilippo No Comments
Carnival Liberty

It was June 1994. I was fresh out of college with a head full of hair and a ticket for a seven day Caribbean cruise on what was then the world’s largest cruise ship, Royal Caribbean’s Sovereign of the Seas. It was a group cruise for a radio station I was working for at the […]

Read more